Frequently Asked Questions
We’re here to answer any questions you might have. Please see the most frequently asked questions below or contact us directly. We’re here to help!
Reservation and General FAQs
What is your reservation policy?
We require a $200 deposit and a signed contract to reserve your party rentals. This will guarantee your date. The balance is due 14 days prior to the event. We accept Visa, Master Card, Discover and American Express, and cash. At our discretion, we may hold your date for 48 hours before we require payment of the deposit so that you have time to make the best decision for your event.
What if I need to cancel my reservation?
The $200 deposit is fully refundable up to 30 days prior to your scheduled event. Any cancelations made less than 30 days prior to your event will result in the forfeiture of your deposit. However, your deposit can be transferred towards a rental on another date.
How far will you travel from the Denver area for an event?
We are based in Arvada, Colorado but we serve all of the Denver Metro areas. Events as far as Colorado Springs and the mountains are available with enough notice. Additional travel fees may apply.
Does my booked time include set up and tear down of the photo booth and/or music system?
We do not start the clock until we have the booth and/or music system set up and your event has begun. We show up early for set up to make sure we have everything ready to go when your event begins.
How much room do you need?
We will need a minimum of 8’ X 12’ space for the booth, props table and your guests waiting to use the booth. If you are unsure about the space you set aside for us please let us know and we can arrive early to do a walk though and find the perfect spot. Unlike other DJ setups, our music setups are small and elegant and will blend in to the location. The music system consists of three components: the speaker, the main kiosk and the request station. Each piece can be connected wirelessly to the others so we are able to place the system in most places in the venue.
What type of electricity will you need?
We require dedicated access to one standard 110v outlet within 50’ of the booth and one standard 110v outlet within 50’ of the music system. For outdoor or remote locations we can offer power generator options at an additional fee.
Can you accommodate an event on a higher floor?
Yes. Since our photo booths and music systems are mobile and portable, we can service higher floors.
Do you leave someone with the booth and music system to help out during the event?
A party tech will be present during the entire rental period to help everyone operate and enjoy your photo booth and music system.
Why is Party O’Clock unique from other DJ and Photo Booth companies?
Our DJ Jukebox music system is one of a kind and puts you in charge of the music. You will not need to worry about a DJ playing unwanted songs or mispronouncing your name. Also, your guests are able to contribute to the experience by using our request station during the event.
Our modern photo booth is a professional piece of equipment. We designed Party O’Clock to be a sophisticated ‘photo box’, dedicated to any type of event.
Our photo booth packages offer the best value & best experience. Your outstanding experience is our #1 mission. Our video & photo booth rental comes with everything (props, unlimited photos, scrap book, etc.). We do not nickel and dime you. We are committed to providing you, our customer, with exceptional service. We understand the importance of every detail in your special day, and provide a 100% satisfaction guarantee.
DJ Jukebox Music System FAQs
Can we use the music system at an outdoor event?
Absolutely! Our music system can be used both indoors and outdoors? Additionally, given the compact design, we are move the music system to different areas at your event to accommodate your needs.
What if I cannot find the song I am looking for in the database?
Email us. If the song is out there, we will get it!
Video & Photo Booth FAQs
Can we decorate the booth to fit in with our event?
The booth is yours to decorate with non-permanent decorations that can be easily removed at the end of the event. Get creative!
How many people can we fit into a booth at one time?
Usually 2-3 people can fit into the booth at one time. We have seen as many as 6 if they fit themselves in just the right way.
Do you supply props for the guests to use in their photos?
Photo booths were meant to include props. That’s why for our photo booth rentals we’ve invested time and money in our props, researching prop houses, purchasing props, and making some of our own custom props.
Some companies require an extra fee to use their props – Not us! So, we make sure every booth we send out includes the props you need to get the most out of your rental.
Can we add a logo or monogram to the photo strip?
Yes, we can add your own designs, FOR NO EXTRA CHARGE, to the bottom frame of the photo strip. You will supply us with a image file (480px wide by 640px tall) with the specifications 1.5” H x 2” W.
How many photos can we take during our event?
You receive unlimited photos during your event.
Do the photos come in color or black and white?
When each guest enters the photo booth, they will have the option to have their photo taken in either color or black & white!
How long does a guest have to wait for the pictures to be printed out?
Your photos print within seconds. Pictures will emerge from the photo booth itself (not from a printer on a table).
Are we able to get digital images of the pictures taken at our event?
Of course! Before we pack up a leave your event we will give you a flash drive containing digital images of all the photos and videos taken at your event.
How does the Photo Scrapbook work?
We’ll have a small area set up next to the booth where we will direct guests to stop by and put their photos and messages. We bring all supplies needed, and guests receive 2 sets of photos per booth session, 1 for them and 1 for the book. Our party tech will be there the whole time assisting your guests and to make sure the book is beautiful. You’ll then receive your photo scrapbook at the close of your event.